Dental Front Desk & Scheduling Specialist

Heartland Dental LLC; New Castle (PA); Sur place; USD 34 000 - 46 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement savings plans

Paid holidays

Résumé du poste

Neshannock Dental, part of Heartland Dental, is seeking a Business Assistant to support the front office and ensure smooth patient flow. You will greet patients, handle phones and correspondence, and manage scheduling and records with Dentrix.

Join a collaborative team that emphasizes patient care, ongoing training, and stability. Heartland Dental provides a long-standing, growth-oriented environment with a patient-first approach.

Qualifications

• Experience in a fast-paced customer-facing environment.
• Excellent communication and organizational skills.
• HIPAA training and protecting PHI as required.

Responsabilités

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: answer phones, mail/email, and communicate with patients/insurers.
• Use Dentrix for scheduling and records, and coordinate appointments for multiple providers.
• Process insurance claims and follow up on outstanding claims and coverage details.
• Post payments and manage accounts receivable; discuss treatment plan fees and options.
• Collaborate with providers to implement Heartland Dental systems to optimize the office.

Connaissances

Customer service

Communication

Organization

Outils

Dentrix

Description du poste

Neshannock Dental, part of Heartland Dental, is seeking a Business Assistant to support the front office and ensure smooth patient flow. You will greet patients, handle phones and correspondence, and manage scheduling and records with Dentrix.

Join a collaborative team that emphasizes patient care, ongoing training, and stability. Heartland Dental provides a long-standing, growth-oriented environment with a patient-first approach.