Dental Office Front Desk & Billing Specialist

Heartland Dental LLC; White House (TN); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO

Daily Pay

Job summary

Heartland Dental LLC is seeking a Business Assistant to join our office team. You will support the front office and help patients have a positive first impression. You’ll handle phones, scheduling, insurance communications, and use Dentrix for records.

This role emphasizes teamwork, learning, and delivering high-quality patient care. This position is ideal for motivated individuals who value accuracy, organization, and customer service in a fast-paced dental office.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Must complete HIPAA training and protect PHI.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front-office duties: phones, mail, email, and communications with patients and insurers.
• Use Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on claims, verification of benefits and coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Organization

Tools

Dentrix

Job description

Heartland Dental LLC is seeking a Business Assistant to join our office team. You will support the front office and help patients have a positive first impression. You’ll handle phones, scheduling, insurance communications, and use Dentrix for records.

This role emphasizes teamwork, learning, and delivering high-quality patient care. This position is ideal for motivated individuals who value accuracy, organization, and customer service in a fast-paced dental office.