Dental Front Office & Billing Specialist

Heartland Dental; Lee's Summit (MO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

Paid time off (PTO)

Daily Pay

Job summary

Lee's Summit Family & Cosmetic Dental Care, part of Heartland Dental, is seeking a Business Assistant to support the front office and help ensure smooth patient flow. You will greet patients, manage phones, schedule appointments, process insurance, and assist with billing and collections.

This role emphasizes teamwork, learning, and delivering excellent patient care. Ideal candidates will have experience in fast-paced environments, strong communication, and a commitment to HIPAA compliance.

Qualifications

• Experience in fast-paced, customer-centric environments.
• HIPAA training and PHI protection required.
• Excellent communication and organization are essential.

Responsibilities

• Greet and welcome patients; manage front office duties to create a positive first impression.
• Answer phones, handle mail/email, and communicate with patients and insurers.
• Use Dentrix for scheduling and patient records; coordinate appointments for multiple providers.
• Verify benefits, process claims follow-up, and explain coverage to patients.
• Post payments; manage accounts receivable; review treatment plan fees and options.
• Collaborate with providers to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication skills

Organizational skills

HIPAA awareness

Tools

Dentrix

Job description

Lee's Summit Family & Cosmetic Dental Care, part of Heartland Dental, is seeking a Business Assistant to support the front office and help ensure smooth patient flow. You will greet patients, manage phones, schedule appointments, process insurance, and assist with billing and collections.

This role emphasizes teamwork, learning, and delivering excellent patient care. Ideal candidates will have experience in fast-paced environments, strong communication, and a commitment to HIPAA compliance.