Dental Front Office & Billing Specialist

Heartland Dental LLC; Gainesville (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid holidays

Paid time off

Daily Pay

Job summary

Heartland Dental LLC is seeking a Business Assistant for Gainesville Family Dentistry, a 3 Dr. office, to join our team. You’ll greet patients, manage front office tasks, and support scheduling and billing processes.

You’ll use Dentrix for scheduling and records, handle insurance communications, post payments, and collaborate with providers to implement Heartland Dental systems. This role emphasizes learning, teamwork, and patient-first service, with competitive benefits.

Qualifications

• Experience in fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection required.

Responsibilities

• Greet and welcome patients to create a positive first impression of the team.
• Manage front office duties, including phones, mail, email, and communications with patients and insurers.
• Utilize Dentrix for scheduling and patient records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on benefits and coverage.
• Post patient payments and manage accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organizational skills

Tools

Dentrix

Job description

Heartland Dental LLC is seeking a Business Assistant for Gainesville Family Dentistry, a 3 Dr. office, to join our team. You’ll greet patients, manage front office tasks, and support scheduling and billing processes.

You’ll use Dentrix for scheduling and records, handle insurance communications, post payments, and collaborate with providers to implement Heartland Dental systems. This role emphasizes learning, teamwork, and patient-first service, with competitive benefits.