Dental Front Office & Billing Coordinator

Heartland; Peoria (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO

Daily Pay

Job summary

Heartland Dental is seeking a Business Assistant for Peoria Family Dental Care to support front office operations and optimize office potential. You will greet patients, manage calls, schedule appointments, and handle insurance claims with a patient-first mindset.

The role offers front-loaded training, competitive benefits, and opportunities for growth within Heartland Dental’s supported offices, a company with 20+ years of industry leadership and a strong commitment to learning and teamwork.

Qualifications

• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI; regular HIPAA training; protect PHI and data safeguards.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Job description

Heartland Dental is seeking a Business Assistant for Peoria Family Dental Care to support front office operations and optimize office potential. You will greet patients, manage calls, schedule appointments, and handle insurance claims with a patient-first mindset.

The role offers front-loaded training, competitive benefits, and opportunities for growth within Heartland Dental’s supported offices, a company with 20+ years of industry leadership and a strong commitment to learning and teamwork.