Dental Front Office & Billing Coordinator

Heartland Dental LLC; Orland Park (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO (paid time off)

Daily Pay access

Job summary

Heartland Dental seeks a Dental Front Office Business Assistant to join our Orland Park team. You will greet patients, manage front desk duties, and support scheduling and insurance workflows to ensure smooth daily operations.

You will work with Dentrix for appointments, billing, and records, while collaborating with providers to deliver excellent patient care in a fast-paced environment.

Qualifications

• Experience in a fast-paced, patient-centered environment.
• Excellent communication and organizational skills.
• HIPAA training and data safeguards required.
• Access to minimum PHI for job duties; HIPAA training is required.

Responsibilities

• Greet and welcome patients at the front desk to create a positive first impression.
• Manage front office duties: answer phones, mail/email, and communicate with patients and insurers.
• Use Dentrix for scheduling and maintaining patient records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims; verify benefits.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Organization

HIPAA familiarity

Dentrix (Dental software)

Tools

Dentrix

Job description

Heartland Dental seeks a Dental Front Office Business Assistant to join our Orland Park team. You will greet patients, manage front desk duties, and support scheduling and insurance workflows to ensure smooth daily operations.

You will work with Dentrix for appointments, billing, and records, while collaborating with providers to deliver excellent patient care in a fast-paced environment.