Dental Front Office & Billing Coordinator

Heartland Dental; Daytona Beach (FL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement savings

Six paid holidays

PTO

Daily Pay

Job summary

Heartland Dental's Williamson Crossing Dental Care in Daytona Beach, FL is seeking a Business Assistant to join our team. You will support front office operations, greet patients, answer calls, manage mail and emails, and help keep patient records current using Dentrix for scheduling and documentation.

The role emphasizes patient service, collaboration with providers, and learning Heartland Dental systems to improve office performance.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection awareness required.

Responsibilities

• Greet and welcome patients as they enter the office to create a positive first impression.
• Manage front office duties, including answering phones, mail, and emails; communicate with patients and insurers.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims; verify benefits and coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers and team to implement Heartland Dental systems.

Skills

Customer service

Communication

Organizational skills

Tools

Dentrix

Job description

Heartland Dental's Williamson Crossing Dental Care in Daytona Beach, FL is seeking a Business Assistant to join our team. You will support front office operations, greet patients, answer calls, manage mail and emails, and help keep patient records current using Dentrix for scheduling and documentation.

The role emphasizes patient service, collaboration with providers, and learning Heartland Dental systems to improve office performance.