Dental Front Office Assistant | Patient Care & Scheduling

Heartland; Milford (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Six paid holidays

Paid time off

Daily Pay

Job summary

Heartland Dental in Milford is seeking a Dental Office Assistant to join our team. You will greet patients, manage front desk duties, answer phones, and schedule appointments using Dentrix while assisting with insurance claims and patient records to ensure smooth daily operations.

Join an eight-person team that values collaboration and community. Heartland offers training, competitive benefits, paid time off, and opportunities for growth within a national network dedicated to great patient care.

Qualifications

• Experience in fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI; HIPAA training required.

Responsibilities

• Greet and welcome patients at the front desk to create a positive first impression.
• Manage front office duties: answer phones, check mail and email, and communicate with patients and insurance companies.
• Use Dentrix for scheduling and records management.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Support providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication skills

Organizational skills

Tools

Dentrix

Job description

Heartland Dental in Milford is seeking a Dental Office Assistant to join our team. You will greet patients, manage front desk duties, answer phones, and schedule appointments using Dentrix while assisting with insurance claims and patient records to ensure smooth daily operations.

Join an eight-person team that values collaboration and community. Heartland offers training, competitive benefits, paid time off, and opportunities for growth within a national network dedicated to great patient care.