Dental Front Office Admin Specialist — Scheduling & Claims

Heartland Dental; Chesterfield (MO); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement savings

Six paid holidays

Paid time off (PTO)

Daily Pay

Job summary

Chesterfield Park Dental, an office within the Heartland Dental network, is seeking a Business Assistant to support front office operations and patient interactions. You will greet patients, manage phones and scheduling, and assist with insurance claims and payments, using Dentrix to keep records up to date.

The role emphasizes teamwork, patient‑centered care, and ongoing learning within a stable, growth‑oriented supported office environment.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI data safeguards awareness.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties: phones, mail, email, and communications.
• Use Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on payments and coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organization

HIPAA training

Tools

Dentrix

Job description

Chesterfield Park Dental, an office within the Heartland Dental network, is seeking a Business Assistant to support front office operations and patient interactions. You will greet patients, manage phones and scheduling, and assist with insurance claims and payments, using Dentrix to keep records up to date.

The role emphasizes teamwork, patient‑centered care, and ongoing learning within a stable, growth‑oriented supported office environment.