Dental Front Office & Scheduling Specialist

Heartland Dental LLC

Waynesboro (Franklin County)

On-site

USD 42,000 - 55,000

Full time

3 days ago

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Benefits offered by this job

Health insurance

Retirement plan

Six paid holidays

Paid time off

Daily Pay

Job summary

Heartland Dental LLC is seeking a Business Assistant at First Choice- Waynesboro to support front office operations and patient care. You will greet patients, manage phones, emails, and insurance communications, and help with scheduling.

You will use Dentrix for scheduling and records, process claims, and handle payments while collaborating with providers to implement Heartland Dental systems. We offer competitive benefits including health insurance, retirement plans, paid holidays, PTO, and

Qualifications

Experience in fast-paced, customer-centric environments.
Excellent communication and organizational skills.
HIPAA awareness and handling of PHI required.

Responsibilities

Greet and welcome patients to create a positive first impression.
Manage front office duties: phones, mail, emails, and communications with patients/insurers.
Use Dentrix for scheduling and keeping patient records.
Schedule and confirm appointments for multiple providers.
File insurance claims and follow up on outstanding claims.
Process patient payments and handle accounts receivable.
Review treatment plan fees and payment options with patients.
Partner with providers to implement Heartland Dental systems.