Dental Front Office & Admin Assistant

Heartland Dental LLC; Columbia (MD); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

Paid time off (PTO)

Daily Pay access

Job summary

Heartland Dental LLC—Dental Care of Columbia is seeking a Business Assistant to support the front office and patient care. You will greet patients, manage front office tasks, and coordinate with insurance companies to ensure smooth operations.

You will use Dentrix for scheduling and records, file claims, verify benefits, and handle payments while collaborating with providers to optimize office potential. Strong communication and organizational skills are essential.

Qualifications

• Experience in fast-paced customer-focused environments.
• Excellent communication and organizational skills.
• HIPAA awareness and privacy training is required.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Organization

Tools

Dentrix

Job description

Heartland Dental LLC—Dental Care of Columbia is seeking a Business Assistant to support the front office and patient care. You will greet patients, manage front office tasks, and coordinate with insurance companies to ensure smooth operations.

You will use Dentrix for scheduling and records, file claims, verify benefits, and handle payments while collaborating with providers to optimize office potential. Strong communication and organizational skills are essential.