Dental Front Office & Admin Coordinator

Heartland Dental LLC; Gallatin (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Paid holidays and PTO

Job summary

Gallatin Dental Care, part of Heartland Dental, is hiring a full-time Dental Front Office/Business Assistant to greet patients, manage front desk tasks, and support office operations.

You will use Dentrix for scheduling, verify benefits, post payments, and coordinate with providers to optimize clinic workflow while delivering excellent patient service in a fast-paced environment.

Experience in dental or medical front office is preferred; training is provided to develop to your full potential.

Qualifications

• Experience in fast-paced, customer-centric environments.
• Excellent communication and organizational skills.
• Regular HIPAA training and safeguarding PHI is required.

Responsibilities

• Greet and welcome patients at check-in to create a positive first impression.
• Manage front office duties including phones, mail, and emails.
• Use Dentrix for scheduling and records management.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims.
• Post insurance and patient payments and manage accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems to improve office potential.

Skills

Communication skills

Organizational skills

HIPAA training

Customer service

Tools

Dentrix

Job description

Gallatin Dental Care, part of Heartland Dental, is hiring a full-time Dental Front Office/Business Assistant to greet patients, manage front desk tasks, and support office operations.

You will use Dentrix for scheduling, verify benefits, post payments, and coordinate with providers to optimize clinic workflow while delivering excellent patient service in a fast-paced environment.

Experience in dental or medical front office is preferred; training is provided to develop to your full potential.