Dental Front Office & Admin Pro — Growth & Daily Pay

Heartland; Dayton (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

PTO

Daily Pay

Job summary

Heartland Dental is seeking a Dental Office Assistant to join a collaborative front-office team. Greet patients, manage phones and scheduling, and handle insurance coordination using Dentrix.

The role emphasizes patient-first service, PHI protection, and learning Heartland systems in a supported office environment. Strong communication and organizational skills are essential; prior dental/medical exposure and insurance billing experience are a plus.

Qualifications

• Experience in fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI; HIPAA training required; protect PHI and data safeguards.
• 1+ years in a dental or medical setting.
• 1+ years of experience with insurance billing and accounts receivable.
• Dentrix or other dental software experience.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression.
• Manage front office duties, including answering phones, checking mail/email, and communicating with patients and insurers.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits, and coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers and team to implement Heartland Dental systems.

Skills

Customer service

Communication

Organizational skills

Team collaboration

PHI handling

Tools

Dentrix

Job description

Heartland Dental is seeking a Dental Office Assistant to join a collaborative front-office team. Greet patients, manage phones and scheduling, and handle insurance coordination using Dentrix.

The role emphasizes patient-first service, PHI protection, and learning Heartland systems in a supported office environment. Strong communication and organizational skills are essential; prior dental/medical exposure and insurance billing experience are a plus.