Dental Front Desk & Treatment Coordinator

Riccobene Associates Family Dentistry; Garner (IA); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision / PTO / 401(k)

Job summary

Riccobene Associates Family Dentistry in Garner, IA is seeking a Patient Coordinator who ensures every patient feels welcome from first contact to final appointment. You will manage check-in/out, answer calls, schedule efficiently, verify insurance, and explain costs and payment options with clarity.

This in‑person role requires a friendly, detail‑oriented professional who can handle busy lobbies, maintain accurate records, protect patient privacy, and coordinate with the clinical team to keep

Qualifications

• Dental front office experience and insurance verification.
• Experience presenting treatment plans and collecting payments.
• Scheduling and confirming appointments, and managing a provider schedule.

Responsibilities

• Greet patients and manage check-in/out accurately.
• Answer phones and convert new patient calls into appointments.
• Build and protect the schedule; manage recalls and cancellations.
• Confirm upcoming appointments by phone/text to reduce no-shows.
• Explain coverage and payment options in plain language.
• Collect copays and post payments accurately.
• Maintain patient records and coordinate with clinical team.
• Protect patient privacy and HIPAA compliance.

Skills

Dental front office

Insurance verification

Appointment scheduling

Phone & computer skills

Bilingual English/Spanish

Tools

Denticon

Job description

Riccobene Associates Family Dentistry in Garner, IA is seeking a Patient Coordinator who ensures every patient feels welcome from first contact to final appointment. You will manage check-in/out, answer calls, schedule efficiently, verify insurance, and explain costs and payment options with clarity.

This in‑person role requires a friendly, detail‑oriented professional who can handle busy lobbies, maintain accurate records, protect patient privacy, and coordinate with the clinical team to keep