Dental Front Desk Specialist - Patient Welcome & Growth

DECA Dental Group; New Caney (TX); Presencial; USD 34.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Discounted dental benefits

Paid holidays

PTO

401K

Employee scholarship program

Descripción de la vacante

Ideal Dental is seeking a Front Office Associate to warmly welcome guests, coordinate appointments, and support our dental team with exceptional customer service. You will play a key role in ensuring a smooth, welcoming experience for patients and staff alike.

The role emphasizes clear communication, efficient scheduling, and proactive assistance to keep the office running smoothly in a patient-centered environment.

Formación

• Hospitality mindset and guest-facing experience preferred.
• Strong verbal and written communication abilities.
• Ability to stay organized in a fast-paced front-office environment.

Responsabilidades

• Greet guests warmly and serve as the main point of contact.
• Provide outstanding customer service and ensure a positive guest experience.
• Manage appointment confirmations and adjust schedules efficiently.
• Explain financials clearly and obtain necessary approvals/consents.
• Maintain a clean, organized, and welcoming front-office area for guests and staff.
• Support additional office tasks as needed to assist the team.

Conocimientos

Customer service

Communication skills

Organizational skills

Friendly demeanor

Descripción del empleo

Ideal Dental is seeking a Front Office Associate to warmly welcome guests, coordinate appointments, and support our dental team with exceptional customer service. You will play a key role in ensuring a smooth, welcoming experience for patients and staff alike.

The role emphasizes clear communication, efficient scheduling, and proactive assistance to keep the office running smoothly in a patient-centered environment.