Dental Front Desk & Patient Experience Coordinator

Guardian Dentistry; Cary (NC); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid Vacation & Holidays

401k with matching contributions

Health, dental, and vision plans

Job summary

Alliance Dentistry is seeking a dynamic Front Desk receptionist to join a fast-growing team. You will greet patients, manage phones, and schedule doctors and hygienists while providing an exceptional patient experience.

The role emphasizes multitasking in a fast-paced dental office; qualifications include 2–3 years of experience and an Associate's degree preferred, with a benefits package including paid time off and health plans.

Qualifications

• 2-3 years experience preferred.
• Outstanding professionalism, high moral standards, and a self-motivated work ethic.
• Strong communication and interpersonal skills to build trusting relationships with co-workers and patients.

Responsibilities

• Completes daily insurance verifications for all scheduled patients.
• Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone.
• Confirm all future appointments.
• Assist patients with billing questions.
• Submit Insurance Claims with proper attachments and narratives.
• Follow-up with unscheduled recare/treatment appointments.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Professionalism

Education

Associates Degree

Job description

Alliance Dentistry is seeking a dynamic Front Desk receptionist to join a fast-growing team. You will greet patients, manage phones, and schedule doctors and hygienists while providing an exceptional patient experience.

The role emphasizes multitasking in a fast-paced dental office; qualifications include 2–3 years of experience and an Associate's degree preferred, with a benefits package including paid time off and health plans.