Dental Front Desk Specialist: Patient Care

Gavroche; Waltham (MA); On-site; USD 29,000 - 34,000; Full time

Job summary

42 North Dental in Waltham, MA is seeking a Patient Care Representative (Dental Receptionist) to be the front line of patient communication, scheduling, and billing support. You will interact with patients in person and by phone, explain treatment plans and insurance costs, collect payments, and maintain HIPAA-compliant records in a friendly, efficient environment.

Join a team focused on quality care and exceptional patient service, where you will handle administrative duties, manage patient

Qualifications

• Excellent customer service skills.
• Clear speaking and telephone communication.
• Friendly, energetic, and professional demeanor.
• Comfortable with computer systems.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person
• Schedule and confirm appointments
• Review and educate patients on treatment plans and financial responsibilities
• Accurately confirm insurance benefits, communicate and collect patient payment obligations
• Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
• Respond to and reply to requests for information
• Maintain strict compliance with HIPAA and patient privacy
• Perform other related job duties as assigned

Skills

Customer service

Clear speaking voice

Positive attitude

Computer skills

Multitasking

Job description

42 North Dental in Waltham, MA is seeking a Patient Care Representative (Dental Receptionist) to be the front line of patient communication, scheduling, and billing support. You will interact with patients in person and by phone, explain treatment plans and insurance costs, collect payments, and maintain HIPAA-compliant records in a friendly, efficient environment.

Join a team focused on quality care and exceptional patient service, where you will handle administrative duties, manage patient