Dental Front Desk & Patient Care Specialist

42 NORTH DENTAL; Waltham (MA); On-site; USD 35,000 - 50,000; Full time

Job summary

42 NORTH DENTAL in Waltham, Massachusetts, is seeking a Full-Time Patient Care Representative to provide exceptional patient service and administrative support in a dental setting. The role involves interacting positively with patients, scheduling appointments, reviewing treatment plans, confirming insurance benefits, and maintaining patient records. We're looking for candidates with excellent customer service skills, a positive attitude, and the ability to multitask in a computerized environment.

Qualifications

• Excellent customer service skills required.
• Clear speaking and professional telephone manner needed.
• Positive attitude with an energetic personality is a must.

Responsibilities

• Interact with patients professionally via phone and in person.
• Schedule and confirm patient appointments.
• Review treatment plans and financial responsibilities with patients.
• Confirm insurance benefits and collect patient payments.
• Maintain and manage patient records accurately.
• Respond to requests for information promptly.
• Maintain compliance with HIPAA regulations.

Skills

Customer service skills

Clear speaking and telephone voice

Positive attitude

Comfortable in computerized environment

Ability to multitask

Job description

42 NORTH DENTAL in Waltham, Massachusetts, is seeking a Full-Time Patient Care Representative to provide exceptional patient service and administrative support in a dental setting. The role involves interacting positively with patients, scheduling appointments, reviewing treatment plans, confirming insurance benefits, and maintaining patient records. We're looking for candidates with excellent customer service skills, a positive attitude, and the ability to multitask in a computerized environment.