Dental Front Desk & Patient Experience Specialist

42 North Dental; Plymouth (MA); On-site; USD 29,000 - 34,000; Full time

Job summary

42 North Dental is seeking a Patient Care Representative (Dental Receptionist) to be the friendly front line for our patients, providing warm interactions, scheduling, and essential administrative support. You will review treatment plans, explain financial responsibilities, confirm insurance benefits, collect payments, and maintain accurate patient records from intake through billing.

A positive, energetic demeanor and comfort with computer systems are required to deliver exceptional service in

Qualifications

• Clear speaking and telephone voice.
• Positive attitude and energetic personality.
• Comfortable in a computerized environment.
• Ability to multitask.

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person.
• Schedule and confirm appointments.
• Review and educate patients on treatment plans and financial responsibilities.
• Accurately confirm insurance benefits, communicate and collect patient payment obligations.
• Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information.
• Respond to and reply to requests for information
• Maintain strict compliance with HIPAA and patient privacy
• Perform other related job duties as assigned

Skills

Clear speaking

Telephone voice

Positive attitude

Multitasking

Job description

42 North Dental is seeking a Patient Care Representative (Dental Receptionist) to be the friendly front line for our patients, providing warm interactions, scheduling, and essential administrative support. You will review treatment plans, explain financial responsibilities, confirm insurance benefits, collect payments, and maintain accurate patient records from intake through billing.

A positive, energetic demeanor and comfort with computer systems are required to deliver exceptional service in