Dental Front Desk & Patient Care Specialist

42 NORTH DENTAL; Chelmsford (MA); On-site; USD 30,000 - 34,000; Full time

Job summary

42 North Dental in Chelmsford, MA seeks a friendly Patient Care Representative (Dental Receptionist) to support front-desk operations and coordinate patient care with dentists. You will schedule appointments, review treatment plans and financial responsibilities, confirm insurance benefits, collect payments, and maintain patient records with HIPAA-compliant practices.

Join a team focused on quality patient service, clear communication, and accuracy in data entry.

Qualifications

• Clear speaking voice suitable for patient communication.
• Positive attitude and energetic personality.
• Comfortable using a computer-based system.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person
• Schedule and confirm appointments
• Review and educate patients on treatment plans and financial responsibilities
• Accurately confirm insurance benefits, communicate and collect patient payment obligations
• Maintain and manage patient records from initial forms to billing procedures with accurate data entry
• Respond to and reply to requests for information
• Maintain strict compliance with HIPAA and patient privacy
• Perform other related job duties as assigned

Skills

Clear speaking voice

Positive attitude

Computer skills

Multitasking

Job description

42 North Dental in Chelmsford, MA seeks a friendly Patient Care Representative (Dental Receptionist) to support front-desk operations and coordinate patient care with dentists. You will schedule appointments, review treatment plans and financial responsibilities, confirm insurance benefits, collect payments, and maintain patient records with HIPAA-compliant practices.

Join a team focused on quality patient service, clear communication, and accuracy in data entry.