Dental Front Desk: Patient Care & Scheduling

42 North Dental; Saugus (MA); On-site; USD 60,174,000 - 68,770,000; Full time

Job summary

42 North Dental in Saugus, MA is seeking a Patient Care Representative (Dental Receptionist) to support patients and dentists with administrative tasks, scheduling, and insurance coordination. You will be the front line for patient communication and billing processes, ensuring accuracy and friendly service.

The role emphasizes patient education, payments handling, and maintaining HIPAA-compliant records in a fast-paced dental practice environment.

Qualifications

• Experience in front desk or receptionist roles preferred.
• Strong verbal and written communication skills.
• Comfortable using computerized office systems and scheduling software.

Responsibilities

• Interact with patients professionally via phone and in person.
• Schedule and confirm appointments.
• Explain treatment plans and financial responsibilities.
• Verify insurance benefits and collect payments.
• Maintain accurate patient records from intake to billing.
• Respond to information requests and HIPAA/privacy requirements.

Skills

Customer service

Effective communication

Multitasking

Telephone etiquette

Job description

42 North Dental in Saugus, MA is seeking a Patient Care Representative (Dental Receptionist) to support patients and dentists with administrative tasks, scheduling, and insurance coordination. You will be the front line for patient communication and billing processes, ensuring accuracy and friendly service.

The role emphasizes patient education, payments handling, and maintaining HIPAA-compliant records in a fast-paced dental practice environment.