Dental Front Desk Pro: Warm Welcome & Smooth Scheduling

FHLB Des Moines; Pine Bluff (AR); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health coverage

Employer-paid HSA option

Employee Assistance Program (EAP)

Complimentary dental treatment for you

Job summary

Westrock Orthodontics is seeking a friendly and organized Dental Receptionist to greet patients, manage check-ins and schedule appointments. You will verify insurance, maintain accurate records, and support front-desk operations to ensure a smooth patient experience.

The ideal candidate has 2+ years in an administrative or customer-facing role, excellent verbal and written communication, and strong computer skills.

Qualifications

• 2+ years of administrative, office, or customer-facing experience.
• High school diploma or equivalent.
• Strong verbal and written communication, reliable computer skills, sharp attention to detail, and top-tier multi-tasking abilities.

Responsibilities

• Greet patients, deliver top-tier customer service, and manage check-ins/check-outs.
• Coordinate patient appointments and verify insurance eligibility.
• Assist with digital dental health records, inventory, and front desk organization.

Skills

Verbal communication

Written communication

Computer skills

Attention to detail

Multi-tasking

Education

High school diploma or equivalent

Tools

Electronic Health Records (EHR)

Job description

Westrock Orthodontics is seeking a friendly and organized Dental Receptionist to greet patients, manage check-ins and schedule appointments. You will verify insurance, maintain accurate records, and support front-desk operations to ensure a smooth patient experience.

The ideal candidate has 2+ years in an administrative or customer-facing role, excellent verbal and written communication, and strong computer skills.