Dental Front Desk Lead | Patient Care & Scheduling

Rock Dental Brands; Harrison (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Career growth opportunities

Health insurance options

Employee Assistance Program

Complimentary orthodontic care

Paid time off

Job summary

Rock Dental Brands is seeking a friendly receptionist for Westrock Orthodontics in Harrison, AR. The role focuses on patient scheduling, records, account maintenance, and insurance eligibility to ensure smooth patient flow and treatment times, collaborating with the dentist and team leader.

The ideal candidate will have excellent communication, strong organizational skills, and the ability to multi-task in a busy dental office.

Qualifications

• High school diploma required or equivalent.
• Two years of office experience preferred.
• Legible handwriting and basic computer skills are needed.

Responsibilities

• Patient scheduling and confirmation.
• Dental health records management.
• Maintaining patient accounts.
• Insurance eligibility verification.
• Direct customer service to patients.
• General housekeeping and stock management as needed.

Skills

Excellent verbal and written comms

Organizational skills

Multi-tasking

Feedback receptiveness

Education

High school diploma

2 years of office experience

Tools

Basic computer skills

Job description

Rock Dental Brands is seeking a friendly receptionist for Westrock Orthodontics in Harrison, AR. The role focuses on patient scheduling, records, account maintenance, and insurance eligibility to ensure smooth patient flow and treatment times, collaborating with the dentist and team leader.

The ideal candidate will have excellent communication, strong organizational skills, and the ability to multi-task in a busy dental office.