Dental Front Desk & Patient Experience Specialist

Myorthodontist; Sanford (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Modern facilities

Mentorship and career growth

Diversified patient base

Job summary

Myorthodontist is seeking a front desk professional to support patient intake and scheduling in a fast-paced orthodontic setting. You will greet patients, manage records, verify insurance, and answer billing questions while maintaining confidentiality and professionalism.

The role emphasizes teamwork with doctors and staff to ensure a positive patient experience and accurate data handling across multiple software platforms.

Qualifications

• 1+ years of medical or dental front desk experience
• Experience with medical or dental insurance verification
• Detail oriented and comfortable in a fast paced environment
• Punctual, professional, and confidential in all interactions
• Exceptional written and verbal communication skills
• Organized with strong knowledge of dentistry and dental terminology

Responsibilities

• Greet and engage patients with warmth and professionalism
• Manage patient data and charting across multiple software systems
• Communicate with patients on status and appointments via phone, email, text, and in person
• Maintain accurate, confidential patient records including insurance and financial information
• Schedule appointments and answer patient questions about billing and preparation
• Maintain a clean, sterile, patient centered working environment

Skills

Front desk

Customer service

Communication

Confidentiality

Dental terminology

Data management

Tools

Practice management software

Job description

Myorthodontist is seeking a front desk professional to support patient intake and scheduling in a fast-paced orthodontic setting. You will greet patients, manage records, verify insurance, and answer billing questions while maintaining confidentiality and professionalism.

The role emphasizes teamwork with doctors and staff to ensure a positive patient experience and accurate data handling across multiple software platforms.