Dental Front Desk & Patient Scheduler

Orthodontic Office; Norwalk (CT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discounts

Paid time off

Job summary

Orthodontic Office in Norwalk, CT seeks an energetic front desk receptionist to join our busy orthodontic practice. You will greet patients, register new ones, and help with forms while verifying and updating patient records.

You will manage calls, respond to inquiries, and schedule appointments to keep the day running smoothly. Responsibilities include confirming recalls, checking daily schedules, collecting payments, and gathering insurance details.

Qualifications

• Minimum 1 year of customer service experience.
• Dental office experience preferred.

Responsibilities

• Greet patients and register new patients following office protocols.
• Assist patients with forms and documentation, verify and update information.
• Answer and manage incoming calls, respond to information requests, and schedule appointments.
• Confirm appointments and recalls, check daily schedule, and collect payments.
• Gather insurance benefit details and safeguard patient privacy and confidentiality.
• Maintain a professional reception area and assist Office Manager with tasks.

Skills

Customer service

Job description

Orthodontic Office in Norwalk, CT seeks an energetic front desk receptionist to join our busy orthodontic practice. You will greet patients, register new ones, and help with forms while verifying and updating patient records.

You will manage calls, respond to inquiries, and schedule appointments to keep the day running smoothly. Responsibilities include confirming recalls, checking daily schedules, collecting payments, and gathering insurance details.