Dental Front Desk Specialist — Patient Care & Scheduling

Ideal Dental; Wylie (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental benefits for employee and their

Paid holidays

Paid Time Off (PTO)

401K

Employee scholarship program

Job summary

Ideal Dental is seeking a Front Office Associate in the United States. You will be the first contact for guests, delivering exceptional customer service and guiding patients through scheduling, payments, and office flow. Travel to newly acquired offices may be required as part of the role.

The position emphasizes a welcoming demeanor, strong communication, and a commitment to patient-centered care within a fast-growing dental group that values innovation and growth.

Qualifications

• Welcoming guests with a warm, friendly demeanor.
• Excellent communication and customer service skills.
• Passion for serving guests and ensuring needs are met.

Responsibilities

• Welcome guests with a warm, friendly first impression as their go-to point of contact.
• Deliver outstanding customer service and ensure each guest has a positive experience.
• Efficiently manage appointment confirmations and adjust schedules to keep things running smoothly.
• Coordinate financial agreements and ensure clarity for guests.
• Maintain a clear, organized, and inviting office environment for guests and team.
• Assist with other tasks as needed to support the office and team.

Skills

Customer service

Communication

Scheduling

Tools

Scheduling software

Job description

Ideal Dental is seeking a Front Office Associate in the United States. You will be the first contact for guests, delivering exceptional customer service and guiding patients through scheduling, payments, and office flow. Travel to newly acquired offices may be required as part of the role.

The position emphasizes a welcoming demeanor, strong communication, and a commitment to patient-centered care within a fast-growing dental group that values innovation and growth.