Dental Front Desk Specialist – Growth & Patient Care

ProSmile Holdings, LLC; Indianapolis (IN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA/FSA

Life Insurance

Disability Insurance

Employee Assistance Program

Discount Programs

Job summary

Destiny Dental, an affiliate of ProSmile, seeks a customer-focused Front Desk receptionist to greet patients, manage scheduling, and handle payments and basic insurance tasks. The role emphasizes a friendly, professional demeanor and strong multitasking across reception activities.

You will support a busy dental practice environment, collaborate with the Office Manager, and contribute to patient satisfaction through organized, courteous service.

Qualifications

• High School diploma or GED preferred.
• Professional and compassionate demeanor.
• Willingness to go above and beyond to ensure patient satisfaction.
• Excellent interpersonal skills and communications abilities.
• Impressive ability to efficiently manage multiple tasks.
• Computer competent and ability to work a multi-line phone system.

Responsibilities

• Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner.
• Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards
• Maintains reception area and inventory control of office supplies, patient literature and all related items.
• Performs miscellaneous job-related duties as assigned

Skills

Interpersonal skills

Customer service

Professional demeanor

Multitasking

Education

High School diploma or GED

Tools

Phone system

Computer literacy

Job description

Destiny Dental, an affiliate of ProSmile, seeks a customer-focused Front Desk receptionist to greet patients, manage scheduling, and handle payments and basic insurance tasks. The role emphasizes a friendly, professional demeanor and strong multitasking across reception activities.

You will support a busy dental practice environment, collaborate with the Office Manager, and contribute to patient satisfaction through organized, courteous service.