Dental Front Desk Pro - Patient-Focused Growth Role

Ideal Dental; Decatur (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Discounted dental benefits for depend­

Paid holidays

Paid Time Off (PTO)

401K

Employee scholarship program

Job summary

Ideal Dental is seeking a Front Office Associate to join a fast-growing dental group. You will be the first point of contact, delivering exceptional service and helping with appointment confirmations, financial interactions, and a welcoming office environment. This role supports patient care and team efficiency.

The position offers opportunities to grow professionally within a clinician-led, patient-centered culture, with benefits such as healthcare, PTO, and retirement plans.

Qualifications

• Experience delivering excellent customer service and creating positive guest experiences.
• Strong communication and interpersonal skills with a friendly, welcoming demeanor.
• Ability to manage schedules and coordinate appointments with accuracy.
• Willingness to travel to new acquired DeNovo offices if needed.

Responsibilities

• Welcome guests with a warm, friendly first impression as the main contact.
• Deliver outstanding customer service to ensure a positive guest experience.
• Confirm appointments and adjust schedules to keep operations smooth.
• Coordinate financial agreements and explain them clearly to guests.
• Maintain an organized and inviting office environment for guests and team.
• Assist with other tasks to support the office and team.

Skills

Customer service

Communication

Positive attitude

Guest engagement

Education

No formal degree required

Job description

Ideal Dental is seeking a Front Office Associate to join a fast-growing dental group. You will be the first point of contact, delivering exceptional service and helping with appointment confirmations, financial interactions, and a welcoming office environment. This role supports patient care and team efficiency.

The position offers opportunities to grow professionally within a clinician-led, patient-centered culture, with benefits such as healthcare, PTO, and retirement plans.