Dental Front Desk & Patient Experience Specialist

Ideal Dental; Cedar Park (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental benefits

Paid holidays

PTO

401K

Employee scholarship program

Job summary

Ideal Dental is seeking a Front Office Associate to be the welcoming face for guests and a key support for the dental team. You will contribute to delivering exceptional care and a smooth patient experience while growing within a clinician-founded, clinician-led practice that emphasizes growth and innovation.

Join a culture focused on patient-centered care, with benefits such as medical insurance, dental discounts, paid holidays, PTO, a 401K, and an employee scholarship program.

Qualifications

• A welcoming smile and positive attitude that makes guests feel at home.
• Exceptional communication and customer service skills.
• A passion for serving and engaging with guests, ensuring their needs are met with care.
• DeNovo Offices: New acquired offices may require travel.

Responsibilities

• Welcome guests with a warm, friendly first impression as their go-to point of contact.
• Deliver outstanding customer service and ensure each guest has a positive experience.
• Efficiently manage appointment confirmations and adjust schedules to keep things running smoothly.
• Coordinate financial agreements and ensure clarity for guests.
• Maintain a clear, organized, and inviting office environment for both guests and team members.
• Assist with other tasks as needed to support the office and team.

Job description

Ideal Dental is seeking a Front Office Associate to be the welcoming face for guests and a key support for the dental team. You will contribute to delivering exceptional care and a smooth patient experience while growing within a clinician-founded, clinician-led practice that emphasizes growth and innovation.

Join a culture focused on patient-centered care, with benefits such as medical insurance, dental discounts, paid holidays, PTO, a 401K, and an employee scholarship program.