Dental Front Desk Champion - Patient Care & Scheduling

42 North Dental; Burlington (MA); On-site; USD 25,000 - 32,000; Full time

Job summary

42 North Dental in Burlington, MA is seeking a Patient Care Representative (Dental Receptionist) to provide front-line support, schedule and confirm appointments, review treatment plans, and educate patients on financial responsibilities.

As the first point of contact, you will interact with patients by phone and in person, confirm insurance benefits, collect payments, maintain accurate records, ensure HIPAA compliance, and support dentists in delivering quality dental care.

Qualifications

• Clear speaking and telephone voice.
• Positive attitude and energetic personality.
• Comfortable in a computerized environment.
• Ability to multitask.

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person.
• Schedule and confirm appointments.
• Review and educate patients on treatment plans and financial responsibilities.
• Accurately confirm insurance benefits, communicate and collect patient payment obligations.
• Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information.
• Respond to and reply to requests for information.
• Maintain strict compliance with HIPAA and patient privacy.
• Perform other related job duties as assigned.

Skills

Clear speaking

Telephone voice

Positive attitude

Multitask

Energetic personality

Computerized environment

Job description

42 North Dental in Burlington, MA is seeking a Patient Care Representative (Dental Receptionist) to provide front-line support, schedule and confirm appointments, review treatment plans, and educate patients on financial responsibilities.

As the first point of contact, you will interact with patients by phone and in person, confirm insurance benefits, collect payments, maintain accurate records, ensure HIPAA compliance, and support dentists in delivering quality dental care.