Dental Front Desk Pro — Patient Care & Scheduling

42 North Dental; Cambridge (MA); On-site; USD 30,000 - 34,000; Full time

Job summary

42 North Dental in Cambridge, MA, is seeking a friendly Patient Care Representative (Dental Receptionist) to be the front line of patient communication and support our dentists.

You will schedule appointments, explain treatment plans and finances, confirm insurance benefits, and maintain accurate patient records with HIPAA compliance.

Join a team dedicated to quality care and patient satisfaction, with an hourly rate of $22–$25 USD.

Qualifications

• Clear speaking voice and telephone communication.
• Positive attitude and energetic personality.
• Comfortable in a computerized environment.
• Ability to multitask.

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person
• Schedule and confirm appointments
• Review and educate patients on treatment plans and financial responsibilities
• Accurately confirm insurance benefits, communicate and collect patient payment obligations
• Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
• Respond to and reply to requests for information
• Maintain strict compliance with HIPAA and patient privacy
• Perform other related job duties as assigned

Skills

Clear speaking voice

Positive attitude

Computer proficiency

Multitasking

Job description

42 North Dental in Cambridge, MA, is seeking a friendly Patient Care Representative (Dental Receptionist) to be the front line of patient communication and support our dentists.

You will schedule appointments, explain treatment plans and finances, confirm insurance benefits, and maintain accurate patient records with HIPAA compliance.

Join a team dedicated to quality care and patient satisfaction, with an hourly rate of $22–$25 USD.