Dental Front Desk & Patient Care Coordinator

42 North Dental; Livonia (MI); On-site; USD 25,000 - 30,000; Full time

Job summary

42 North Dental is seeking a Patient Care Representative to be the front line of patient communication and to provide administrative support coordinating between patients and dentists.

Responsibilities include scheduling, reviewing treatment plans and financials, handling insurance benefits, data entry, HIPAA compliance, and maintaining patient records. The role emphasizes exceptional patient service and accuracy within a modern dental practice.

Qualifications

• Excellent communication skills with patients
• Experience in healthcare reception is a plus
• Ability to use a computerized system and manage data accurately

Responsibilities

• Interact with patients professionally via phone and in person
• Schedule and confirm appointments
• Educate patients on treatment plans and financial responsibilities
• Verify insurance benefits and collect payments
• Maintain patient records from intake to billing
• Respond to information requests
• Ensure HIPAA compliance and patient privacy

Skills

Clear speaking & telephone voice

Positive attitude

Computer literacy

Multitasking

Job description

42 North Dental is seeking a Patient Care Representative to be the front line of patient communication and to provide administrative support coordinating between patients and dentists.

Responsibilities include scheduling, reviewing treatment plans and financials, handling insurance benefits, data entry, HIPAA compliance, and maintaining patient records. The role emphasizes exceptional patient service and accuracy within a modern dental practice.