Dental Front Desk & Patient Care Specialist

42 North Dental; Iowa (LA); On-site; USD 29,000 - 34,000; Full time

Job summary

42 North Dental is seeking a Patient Care Representative to be the front line of patient communication, scheduling, and billing support. This role focuses on delivering exceptional customer service and a smooth patient experience.

You will interact with patients in person and by phone, review treatment plans, verify insurance, and collect payments while maintaining HIPAA-compliant records. A positive, energetic attitude and comfort with computers are essential.

Qualifications

• Customer service excellence required.
• Clear speaking and telephone communication.
• Energetic, positive attitude.
• Comfortable working in a computerized environment.
• Ability to multitask effectively.

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person.
• Schedule and confirm appointments.
• Review treatment plans and financial responsibilities with patients.
• Verify insurance benefits and collect patient payments.
• Manage patient records from forms to billing with accurate data entry.
• Respond to information requests and maintain HIPAA privacy.
• Perform other related duties as assigned.

Skills

Customer service

Clear speaking

Positive attitude

Computer literacy

Multitasking

Job description

42 North Dental is seeking a Patient Care Representative to be the front line of patient communication, scheduling, and billing support. This role focuses on delivering exceptional customer service and a smooth patient experience.

You will interact with patients in person and by phone, review treatment plans, verify insurance, and collect payments while maintaining HIPAA-compliant records. A positive, energetic attitude and comfort with computers are essential.