Dental Front Desk & Patient Services Specialist

GraceMed Health Clinic Inc.; Wichita (KS); On-site; USD 19,000 - 25,000; Full time

Job summary

GraceMed Health Clinic, Inc. is seeking a receptionist to greet patients, check them in for appointments, and verify patient information in the ECW system. You will support scheduling, ensure confidentiality, and coordinate with clinicians and staff in a busy clinical setting.

This role involves a fast-paced front desk environment in a medical/dental office, requiring organizational skills, attention to detail, and professional communication with patients and team members.

Responsibilities

• Greets and check in patients arriving for an appointment, helps patients feel welcome.
• Verifies necessary information for patient appointments to include; patient information is current in ECW software and type of clinical visit.
• Verifies patient information prior to appointment including, next day insurance coverage verification (if expired or changed note account, this patient will be referred to the payment specialist upon arrival), and same day demographic verification. Ensures action is corrected and noted in ECW as needed.
• Assist with next day appointment reminders when needed. Ensures action is noted in ECW.
• Prepares paperwork for patients to complete in advance of appointment.
• Documents patient cancellations and failure to show for appointment per protocol.
• Receives deliveries, and distributes them to appropriate personnel.
• Maintains cleanliness and orderliness of reception work area and the waiting area.
• Maintains patient confidentiality at all times.

Job description

GraceMed Health Clinic, Inc. is seeking a receptionist to greet patients, check them in for appointments, and verify patient information in the ECW system. You will support scheduling, ensure confidentiality, and coordinate with clinicians and staff in a busy clinical setting.

This role involves a fast-paced front desk environment in a medical/dental office, requiring organizational skills, attention to detail, and professional communication with patients and team members.