Dental Front Desk & Patient Care Specialist

GraceMed Health Clinic; Wichita (KS); On-site; USD 30,000 - 42,000; Full time

Job summary

GraceMed Health Clinic in Wichita, KS seeks a Dental Patient Services Representative to be the first point of contact for patients, greet them warmly, verify appointment details, and ensure accurate entry in the ECW system. This role supports scheduling and data collection to keep patient records current.

The position is full-time, non-exempt, with a focus on customer service, confidentiality, and teamwork in a medical/dental reception setting.

Qualifications

• High school diploma or equivalent.
• Bilingual Spanish proficiency preferred.
• Previous customer service or office experience preferred.

Responsibilities

• Greet and check in patients for appointments.
• Verify and update patient information in ECW.
• Prepare paperwork and collect necessary forms in advance.
• Schedule follow-up appointments and reminders.
• Maintain confidentiality and professional reception area.

Skills

Customer service

Communication

Organization

Bilingual Spanish

Education

High school diploma or equivalent

Tools

ECW software

Job description

GraceMed Health Clinic in Wichita, KS seeks a Dental Patient Services Representative to be the first point of contact for patients, greet them warmly, verify appointment details, and ensure accurate entry in the ECW system. This role supports scheduling and data collection to keep patient records current.

The position is full-time, non-exempt, with a focus on customer service, confidentiality, and teamwork in a medical/dental reception setting.