Dental Office Front Desk Specialist

Community Health Connections, Inc.; Leominster (MA); On-site; USD 25,000 - 31,000; Full time

Job summary

Community Health Connections, Inc. seeks a Front Desk Receptionist for our Dental Department. You will manage patient arrivals, check-ins, and check-outs, register new patients, and update records in the practice management system.

You will answer phones, schedule appointments, and handle cash reconciliation while maintaining CHC values and patient confidentiality in a bustling clinic.

Qualifications

• High School Diploma or GED required; associate degree preferred.
• Bilingual in Spanish or Portuguese preferred.
• 1 year experience in dental/medical office environment preferred.
• Knowledge of basic medical terminology preferred.
• Demonstrated interpersonal relationship skills.
• English reading, writing and speaking proficiency required.

Responsibilities

• Receives and directs incoming patients.
• Registers new patients into the system accurately and timely.
• Reviews and updates patient information related to demographics and insurance.
• Follows health center protocol for check-in, forms, and check-out.
• Assists walk-in patients with appointments or prescriptions.
• Answer multi-line phones and distribute messages to staff.
• Place reminder calls for upcoming appointments.
• Schedule walk-in and established appointments.
• Copy dental records upon request from patients or insurers.
• Demonstrate commitment to CHC values and mission.

Skills

Interpersonal skills

English proficiency

Bilingual: Spanish or Portuguese

Education

High School Diploma or GED

Associate Degree in secretarial science or equivalent

Job description

Community Health Connections, Inc. seeks a Front Desk Receptionist for our Dental Department. You will manage patient arrivals, check-ins, and check-outs, register new patients, and update records in the practice management system.

You will answer phones, schedule appointments, and handle cash reconciliation while maintaining CHC values and patient confidentiality in a bustling clinic.