Patient Services Front Desk Specialist

GraceMed Health Clinic Inc.; Wichita (KS); Hybrid; USD 36,000 - 48,000; Full time

Job summary

GraceMed Health Clinic Inc. is seeking a Patient Services Representative to provide essential patient access at the front desk. You will greet patients, verify information, and support scheduling and updates in the ECW system.

The role requires high school diploma and preferred bilingual Spanish, with prior medical/dental receptionist experience. Office procedures and patient privacy are emphasized in this position.

Qualifications

• High school diploma or equivalent.
• Bilingual Spanish proficiency preferred.
• Experience in medical/dental receptionist settings preferred.
• Strong knowledge of modern office practices and equipment.

Responsibilities

• Greets and checks in patients for appointments.
• Verifies information for patient appointments in ECW.
• Verifies next day insurance coverage and demographics.
• Notifies and documents appointment updates in ECW.
• Prepares forms and paperwork ahead of appointments.
• Records cancellations and no-shows per protocol.
• Receives deliveries and maintains reception area cleanliness.
• Maintains patient confidentiality at all times.

Job description

GraceMed Health Clinic Inc. is seeking a Patient Services Representative to provide essential patient access at the front desk. You will greet patients, verify information, and support scheduling and updates in the ECW system.

The role requires high school diploma and preferred bilingual Spanish, with prior medical/dental receptionist experience. Office procedures and patient privacy are emphasized in this position.