Dental Front Desk & Patient Experience Coordinator

DENTAL AIRWAY SPECIALTY CENTER; United States; On-site; USD 32,000 - 52,000; Full time

Job summary

Dental Airway Specialty Center is seeking a friendly and detail-oriented Front Desk Team Member to be the first point of contact for patients. You will support welcoming, scheduling, insurance verification, payments, and patient communications to ensure smooth administrative operations.

The role requires strong communication and organizational skills, with knowledge of dental terminology and practice software.

Qualifications

• Prior front desk experience in a dental setting preferred.
• Knowledge of dental terminology and insurance processes.
• Strong communication and organizational skills.
• Good computer and dental software skills.

Responsibilities

• Greet patients and provide excellent customer service
• Schedule and confirm appointments
• Verify insurance benefits and collect payments
• Answer phone calls, emails, and patient inquiries
• Maintain accurate patient records and documentation
• Coordinate with clinical staff to manage patient flow
• Handle check-in/check-out procedures efficiently
• Maintain a clean, organized front desk area

Skills

Customer service

Communication

Organization

Dental software

Front desk experience

Tools

Dentrix

Eaglesoft

Job description

Dental Airway Specialty Center is seeking a friendly and detail-oriented Front Desk Team Member to be the first point of contact for patients. You will support welcoming, scheduling, insurance verification, payments, and patient communications to ensure smooth administrative operations.

The role requires strong communication and organizational skills, with knowledge of dental terminology and practice software.