Dental Front Desk & Patient Experience Coordinator

Brushandfloss; Leland, Northern (NC, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Brushandfloss in North Carolina is seeking a Patient Coordinator to support front-office operations, schedule appointments, verify insurance, process payments, and maintain accurate patient data for billing and reporting. This non-clinical role focuses on delivering a positive patient experience while supporting office workflow.

This role requires a high school diploma, strong communication, and dental/medical front desk experience is preferred.

Qualifications

• High school diploma or equivalent required.
• Customer service experience required.
• Ability to work in a fast-paced environment with competing priorities.
• Strong communication and confidentiality.
• Dental or medical front desk experience preferred.

Responsibilities

• Greet and assist patients to ensure a positive front‑office experience.
• Check-in patients and verify information in the patient management software.
• Collect co-payments and balance registers daily.
• Check-out patients and schedule next appointments as needed.
• Process emails and voicemails; support Office Manager and end-of-day processes.

Skills

Customer service

Multi-tasking

Communication

Computer skills

Education

High school diploma

Tools

Office software

Job description

Brushandfloss in North Carolina is seeking a Patient Coordinator to support front-office operations, schedule appointments, verify insurance, process payments, and maintain accurate patient data for billing and reporting. This non-clinical role focuses on delivering a positive patient experience while supporting office workflow.

This role requires a high school diploma, strong communication, and dental/medical front desk experience is preferred.