Dental Front Desk & Patient Care Coordinator

42 North Dental; Wyoming (MI); On-site; USD 25,000 - 30,000; Full time

Job summary

42 North Dental is seeking a Patient Care Representative to serve as the front line of patient communication and administrative support. You will assist patients with scheduling, inform them about treatment plans and financial responsibilities, and ensure accurate data entry through the billing process.

Ideal candidates are clear speakers with a positive, energetic attitude, comfortable with a computerized environment, and able to multitask in a fast-paced dental practice.

Qualifications

• Clear speaking and telephone voice.
• Positive attitude and energetic personality.
• Comfortable in a computerized environment.
• Ability to multitask.

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person
• Schedule and confirm appointments
• Review and educate patients on treatment plans and financial responsibilities
• Accurately confirm insurance benefits, communicate and collect patient payment obligations
• Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
• Respond to and reply to requests for information
• Maintain strict compliance with HIPAA and patient privacy
• Perform other related job duties as assigned

Skills

Clear speaking voice

Positive attitude

Computer literacy

Multitasking

Job description

42 North Dental is seeking a Patient Care Representative to serve as the front line of patient communication and administrative support. You will assist patients with scheduling, inform them about treatment plans and financial responsibilities, and ensure accurate data entry through the billing process.

Ideal candidates are clear speakers with a positive, energetic attitude, comfortable with a computerized environment, and able to multitask in a fast-paced dental practice.