Dental Front Desk Coordinator - Patient Care & Growth

North American Dental Group; Bellaire (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive PTO

Benefits package including 401k

Career growth opportunities

Positive work environment

Job summary

North American Dental Group is seeking a Front Desk Coordinator to manage patient check-in, appointment scheduling, and insurance verification in a fast-paced dental office. You will explain treatments and financial policies, collect co-pays, and ensure accurate day-end reporting with a focus on patient care and efficiency.

Ideal candidates bring 1–5 years in customer service or dental office experience, proficiency with dental software and Microsoft Office, and a high school diploma (associate

Qualifications

• Experience in customer service and insurance processes in a healthcare setting.
• Ability to explain procedures and payment policies to patients clearly.
• Familiarity with dental software and general office applications.
• Professionalism in handling financial information and day-end reporting.

Responsibilities

• Greet patients and verify appointments; answer calls and provide information.
• Explain procedures and services to patients using dental knowledge.
• Present financial policies and collect co-payments; verify insurance coverage.
• Schedule, verify, and confirm patient appointments; manage no-shows and cancellations.
• Prepare end-of-day reports and keep patients worry-free.

Skills

Customer service

Insurance experience

Dental experience

Office software

Education

High School Diploma or equivalent

Associate’s degree preferred

Tools

Dental software

Microsoft Office

Job description

North American Dental Group is seeking a Front Desk Coordinator to manage patient check-in, appointment scheduling, and insurance verification in a fast-paced dental office. You will explain treatments and financial policies, collect co-pays, and ensure accurate day-end reporting with a focus on patient care and efficiency.

Ideal candidates bring 1–5 years in customer service or dental office experience, proficiency with dental software and Microsoft Office, and a high school diploma (associate