Dental Front Desk & Patient Care Specialist

42 North Dental; Hollidaysburg (Blair County); On-site; USD 35,000 - 52,000; Full time

Job summary

42 North Dental is seeking a Patient Care Representative to support the Dental Care Associates Hollidaysburg practice. You will be the front line for patient communication, scheduling appointments, and explaining treatment plans and financial responsibilities.

You will also verify insurance benefits and collect patient payments, while maintaining accurate patient records. The role requires HIPAA compliance, strong data entry, and a patient-focused approach to deliver exceptional care in a

Qualifications

• Clear speaking and telephone voice.
• Positive attitude and energetic personality.
• Comfortable in a computerized environment.
• Ability to multitask.

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person.
• Schedule and confirm appointments.
• Review and educate patients on treatment plans and financial responsibilities.
• Accurately confirm insurance benefits, communicate and collect patient payment obligations.
• Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information.
• Respond to and reply to requests for information.
• Maintain strict compliance with HIPAA and patient privacy.
• Perform other related job duties as assigned.

Skills

Clear speaking & telephone voice

Positive attitude

Computerized environment

Multitask

Job description

42 North Dental is seeking a Patient Care Representative to support the Dental Care Associates Hollidaysburg practice. You will be the front line for patient communication, scheduling appointments, and explaining treatment plans and financial responsibilities.

You will also verify insurance benefits and collect patient payments, while maintaining accurate patient records. The role requires HIPAA compliance, strong data entry, and a patient-focused approach to deliver exceptional care in a