Dental Front Desk & Patient Care Specialist

42 NORTH DENTAL; Hellertown (PA); Sur place; USD 35 000 - 50 000; Plein temps

Résumé du poste

42 NORTH DENTAL in Hellertown, Pennsylvania is looking for a Full-Time Patient Care Representative. This role focuses on exceptional patient service and administrative support, helping to facilitate communication between patients and dentists. You will interact with patients, schedule appointments, educate them on treatment plans, confirm insurance, and manage patient records. Ideal candidates should possess excellent customer service skills, a positive attitude, and the ability to multitask in a computerized environment.

Qualifications

• Must have excellent customer service skills.
• Required to have a clear speaking and telephone voice.
• Positive attitude and energetic personality is essential.
• Comfortable working in a computerized environment.
• Ability to multitask effectively is necessary.

Responsabilités

• Interact with patients in a positive professional manner via telephone and in person.
• Schedule and confirm appointments with patients.
• Review and educate patients on treatment plans and financial responsibilities.
• Accurately confirm insurance benefits and collect patient payment obligations.
• Maintain and manage patient records with accurate data entry.

Connaissances

Excellent customer service skills

Clear speaking and telephone voice

Positive attitude and energetic personality

Comfortable in computerized environment

Ability to multitask

Description du poste

42 NORTH DENTAL in Hellertown, Pennsylvania is looking for a Full-Time Patient Care Representative. This role focuses on exceptional patient service and administrative support, helping to facilitate communication between patients and dentists. You will interact with patients, schedule appointments, educate them on treatment plans, confirm insurance, and manage patient records. Ideal candidates should possess excellent customer service skills, a positive attitude, and the ability to multitask in a computerized environment.