Dental Front Desk & Patient Care Specialist

42 NORTH DENTAL; Brockton (MA); On-site; USD 33,000 - 39,000; Full time

Job summary

42 North Dental in Brockton, MA is seeking a Patient Care Representative (Dental Receptionist) to support our practices. You will be the front line of patient communication, handling administrative tasks and ensuring smooth scheduling, billing, and privacy compliance.

Join a team focused on quality care, patient satisfaction, and ongoing support for patients and dentists. The hourly role emphasizes outstanding service and accurate data handling in a fast-paced dental office.

Qualifications

• Clear speaking and telephone voice.
• Positive attitude and energetic personality.
• Comfortable in a computerized environment.
• Ability to multitask.

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person.
• Schedule and confirm appointments.
• Review and educate patients on treatment plans and financial responsibilities.
• Accurately confirm insurance benefits, communicate and collect patient payment obligations.
• Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information.
• Respond to and reply to requests for information.
• Maintain strict compliance with HIPAA and patient privacy.
• Perform other related job duties as assigned.

Skills

Clear speaking

Positive attitude

Computer skills

Multitasking

Tools

Computerized systems

Job description

42 North Dental in Brockton, MA is seeking a Patient Care Representative (Dental Receptionist) to support our practices. You will be the front line of patient communication, handling administrative tasks and ensuring smooth scheduling, billing, and privacy compliance.

Join a team focused on quality care, patient satisfaction, and ongoing support for patients and dentists. The hourly role emphasizes outstanding service and accurate data handling in a fast-paced dental office.