Dental Reception & Patient Care Specialist

42 NORTH DENTAL; Franklin (MA); On-site; USD 34,000 - 41,000; Full time

Job summary

42 North Dental is seeking a Patient Care Representative (Dental Receptionist) in Franklin, MA. You will serve as the front line of patient communication, providing administrative support to facilitate the relationship between patients and dentists.

Responsibilities include scheduling, educating patients on treatment plans, confirming insurance, collecting payments, and maintaining patient records with HIPAA compliance. The role emphasizes quality patient service and teamwork.

Qualifications

• Clear speaking voice for phone and in-person interactions.
• Positive attitude and energetic personality.
• Comfortable in a computerized environment.
• Ability to multitask in a fast-paced setting.

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person.
• Schedule and confirm appointments.
• Review and educate patients on treatment plans and financial responsibilities.
• Accurately confirm insurance benefits, communicate and collect patient payments.
• Maintain and manage patient records from forms through billing with accurate data entry.
• Respond to and reply to information requests.
• Maintain HIPAA compliance and patient privacy.
• Perform other related duties as assigned.

Skills

Clear speaking

Positive attitude

Computer literacy

Multitasking

Job description

42 North Dental is seeking a Patient Care Representative (Dental Receptionist) in Franklin, MA. You will serve as the front line of patient communication, providing administrative support to facilitate the relationship between patients and dentists.

Responsibilities include scheduling, educating patients on treatment plans, confirming insurance, collecting payments, and maintaining patient records with HIPAA compliance. The role emphasizes quality patient service and teamwork.