Dental Front Desk: Patient Care & Scheduling Pro

Advanced Dental Management; Bala Cynwyd (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

Kellyn Hodges Orthodontics in Bala Cynwyd, PA is seeking an experienced Dental Front Desk Receptionist to join our supportive team. You will handle scheduling, insurance checks, payments, and patient inquiries to help deliver a smooth, patient‑centered experience.

The role requires familiarity with dental terminology, HIPAA compliance, and may involve Eaglesoft. A positive, collaborative approach with staff and patients is essential to support treatment planning and care.

Qualifications

• One year of Dental Front Desk experience preferred.
• Maintains a positive, collaborative, and supportive disposition with team and patients.
• Understands and complies with HIPAA and HITECH Act of 2009.

Responsibilities

• Schedule patient appointments and manage calendar.
• Collect copayments and verify insurance coverage.
• Check insurance eligibility and assist with treatment planning.
• Answer patient questions and support the Office Manager in a patient-focused culture.
• Educate patients about insurance benefits and payment options, including third-party financing.

Skills

Dental front desk experience

Dental terminology

HIPAA compliance

Team player

Tools

Eaglesoft

Job description

Kellyn Hodges Orthodontics in Bala Cynwyd, PA is seeking an experienced Dental Front Desk Receptionist to join our supportive team. You will handle scheduling, insurance checks, payments, and patient inquiries to help deliver a smooth, patient‑centered experience.

The role requires familiarity with dental terminology, HIPAA compliance, and may involve Eaglesoft. A positive, collaborative approach with staff and patients is essential to support treatment planning and care.