Dental Front Desk & Patient Experience Coordinator

Specialty1 Partners; Lower Merion Township (Montgomery County); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

BCBS Medical & Dental insurance

Vision Coverage

Life Insurance

Short-term & Long-Term Disability

401(k) plan w/match

HSA / FSA Account

Identity Theft Protection

Legal Services Package

Hospital/Accident/Critical Care

Paid Time Off

Job summary

Specialty1 Partners in Bryn Mawr, PA is seeking a Patient Care Coordinator to manage front desk operations and ensure a smooth, welcoming experience for patients and visitors. The role encompasses administrative duties, record-keeping, and coordinating office tasks to support a busy dental specialty practice.

You will be part of a collaborative team, handling calls, emails, and patient flow, while upholding OSHA and infection control standards.

Qualifications

• You have at least 1+ year of experience as a front office representative.
• You are familiar with common office equipment and procedures.
• You demonstrate strong communication and people skills, and can multi-task.
• You are customer service oriented and detail oriented.

Responsibilities

• Welcome patients to the dental office.
• Maintain accurate patient records.
• Answer all incoming calls and redirect or take messages.
• Check, sort and forward emails.
• Keep front desk tidy and presentable with necessary materials.

Skills

Front desk experience

Customer service

Communication skills

Organizational skills

Problem-solving

Education

High school diploma

Tools

Fax machine

Printer

Job description

Specialty1 Partners in Bryn Mawr, PA is seeking a Patient Care Coordinator to manage front desk operations and ensure a smooth, welcoming experience for patients and visitors. The role encompasses administrative duties, record-keeping, and coordinating office tasks to support a busy dental specialty practice.

You will be part of a collaborative team, handling calls, emails, and patient flow, while upholding OSHA and infection control standards.