Bilingual Dental Front Desk: Patient Care & Scheduling

Dental Dreams LLC; Philadelphia (Philadelphia County); On-site; USD 21,000 - 22,000; Full time

Job summary

Dental Dreams LLC in Philadelphia, PA is hiring a Receptionist to join our fast-paced dental practice. You will greet patients, schedule appointments, answer phones, verify insurance benefits, collect co-pays, and maintain accurate patient records with a friendly, professional demeanor.

The role emphasizes teamwork and clear communication to support clinicians and front desk operations. Prior customer service experience is encouraged; equal opportunity employer seeks dependable, detail-oriented

Qualifications

• Customer service experience required.
• Strong communication and teamwork skills.
• Ability to handle payments and insurance verification.

Responsibilities

• Maintain a high level of customer service at all times.
• Schedule patient appointments per day and monthly goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-pays, and deductibles.
• Create insurance claims and submit pre-authorizations.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and explaining treatment plans.

Skills

Customer Service

Job description

Dental Dreams LLC in Philadelphia, PA is hiring a Receptionist to join our fast-paced dental practice. You will greet patients, schedule appointments, answer phones, verify insurance benefits, collect co-pays, and maintain accurate patient records with a friendly, professional demeanor.

The role emphasizes teamwork and clear communication to support clinicians and front desk operations. Prior customer service experience is encouraged; equal opportunity employer seeks dependable, detail-oriented