Dental Front Desk Lead – Patient Concierge & Admin

Dental365; Wyomissing (Berks County); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Generous Compensation

Health Insurance

Vision Insurance

401K with Matching

Paid Time Off

In-house Dental Program

Fringe Benefits

Job summary

Dental365 in Wyomissing, PA, is hiring a Front Desk Coordinator to enhance the patient experience. You will greet patients, answer calls, manage appointments, and handle patient records using Denticon.

The role requires dental experience and at least 1 year with dental insurance, with flexible scheduling and a collaborative team environment. We offer competitive compensation, health and vision plans, a 401(k) with matching, generous PTO, an in-house dental program, and additional perks.

Qualifications

• Prior dental experience is required.
• 1+ years of experience with dental insurance is required.
• A resume showing stable employment history.
• Strong organizational skills.

Responsibilities

• Warmly greet patients with concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules and confirm patient appointments.
• Enter new patient records and update ledgers (Denticon).
• Collect co-payments and verify PPO/FFS insurance eligibility.
• Respond to patient billing or financial inquiries, directing to appropriate departments.
• Assist with office duties as directed by the Practice Manager.

Skills

Dental experience

Dental insurance experience

Tools

Denticon

Job description

Dental365 in Wyomissing, PA, is hiring a Front Desk Coordinator to enhance the patient experience. You will greet patients, answer calls, manage appointments, and handle patient records using Denticon.

The role requires dental experience and at least 1 year with dental insurance, with flexible scheduling and a collaborative team environment. We offer competitive compensation, health and vision plans, a 401(k) with matching, generous PTO, an in-house dental program, and additional perks.