Dental Front Desk & Patient Experience Coordinator

Leading Edge Specialized Dentistry; Lower Merion Township (Montgomery County); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Generous compensation

Flexible health and vision insurance

401(K) retirement plan with matching

Generous paid-time off

Exclusive in-house dental program

Extra perks and fringe benefits

Job summary

Dental365 in Bryn Mawr, PA is seeking a Front Desk Coordinator to deliver concierge-level patient service and support daily operations. The role extends beyond the front desk, shaping the lasting impression of our standard of care while coordinating appointments and handling patient communications.

The position emphasizes experience in dental settings, strong organizational skills, and a commitment to patient-centric care within a modern practice. Benefits for full-time staff are highlighted.

Qualifications

• Prior dental experience is required.
• Experience working in Periodontics a major plus.
• Strong organizational and interpersonal skills.

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Skills

Dental experience

Job description

Dental365 in Bryn Mawr, PA is seeking a Front Desk Coordinator to deliver concierge-level patient service and support daily operations. The role extends beyond the front desk, shaping the lasting impression of our standard of care while coordinating appointments and handling patient communications.

The position emphasizes experience in dental settings, strong organizational skills, and a commitment to patient-centric care within a modern practice. Benefits for full-time staff are highlighted.